Gorenje washer/strange noise while draining

[Nemus]

Hi,

i have new Gorenje washer and it is making strange noise while draining water.

Please check youtube video: https://youtu.be/pVXUI9Z-L7E

Technician said it is all ok and all washer do this but i had many washer and none of them done that.

He said, washer is sucking oxygen and there is nothing to do with it.

 

Is there any solution or this is completely normal?

 

Thanks

 

[Whitegoodshelp (Andy)]

Hi. It does sound noisy, but it is hard to tell on a recording, as most recording equipment has automatic level control that makes things sound louder. Essentially, the noise is the sound of the pump pumping air and is pretty much the standard noise of a modern washing machine pump when it is pumping air, albeit maybe louder than some and obviously louder than your previous one.

If it makes the exact same noise with its pumping water then possibly the bearings in the pump are noisy, but if it just makes that noise once all the water has gone it may be normal.

Unfortunately, modern washing machine pumps are much noisier than they need to be, and far noisier than they used to be in the past. To be honest if an engineer has checked it out and said it is normal it probably is. It's just a shame that they are so noisy these days.