findon Posted October 28, 2021 Report Share Posted October 28, 2021 A year after a PCB replacement fixed my previous problem with this washer (thanks again Andy!), I have a new knocking noise that has developed... initially thought it was just something in the drum but can't find anything. https://streamable.com/ttkjhr I've got another video with the back off which I will upload when my google drive syncs... Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted October 28, 2021 Root Admin Report Share Posted October 28, 2021 Hi findon. It could be a loose drum pulley. Check this out tapping noise on spin Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 Just playing around with the back of the machine I did notice that there is a small amount of play in the drum pulley when i alternate the rotation, so i think you could have nailed it! Whitegoodshelp (Andy) 1 Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 Looks like i'm buying a new drum pulley... Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted October 28, 2021 Root Admin Report Share Posted October 28, 2021 Let us know how you get on. Try Ransom Spares Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 I've just tried them through your link, but didn't seem to be able to find the part. Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 Best price I can find is here; https://www.espares.co.uk/product/es1709471/washing-machine-pulley-moto Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted October 28, 2021 Root Admin Report Share Posted October 28, 2021 Thanks. I remember now for some reason they don’t do Samsung spares. Not sure why. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted October 28, 2021 Root Admin Report Share Posted October 28, 2021 1 minute ago, findon said: Best price I can find is here Wow that’s pricy. However the cheaper ones are made of plastic. I would make sure it’s really loose before spending that or try to temporarily pack it with something to tight out up and see if it fixed it. The ones that make the noise in my article are usually plastic. Make sure the pulley is actually moving on the shaft due to wear. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 Just took the big hex bolt off and there's definitely a bit of play between the wheel and the bolt (not quite as much as in your video). I've just tightened it back up and the sound has stopped, guessing it will work free again - the bolt wasn't loose before, but maybe the extra pressure is just holding it for now? Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted October 28, 2021 Root Admin Report Share Posted October 28, 2021 Sounds like it. If there is wear in the pulley it may well work loose again, but at least you’ve proved what it was and it won’t be a gamble buying a new one. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
findon Posted October 28, 2021 Author Report Share Posted October 28, 2021 For the 2nd time in just over a year. You are my hero. Whitegoodshelp (Andy) 1 Link to comment Share on other sites More sharing options...
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