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Samsung QDrive making grinding noise when drum is turning


ceolnamara

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Good evening all,

As the title says there is a low noise whenever the drum on my machine spins.  Has only happened in the last week or so which coincides with the machine talking a small walk sideways on occasion.  The machine is only about a year old and used to be as quiet as can be so this is way noticeable.  I have included some videos of the noise while on a wash and you can even hear it when hand turning the drum.  Any advice of anything i can try before i call it into Samsung?  It's a WW80M645OPM/EU 8kg machine.

https://photos.app.goo.gl/j3L8ko6tERwfiBsV9

https://photos.app.goo.gl/3GsiWwGb2H92DRHZ9

 

 

Thanks in advance.

 

 

 

 

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