waching machine metallic noise

[ValeV]

Hi everyone,

Our washing machine is making a scrapping noise. I managed to record it. Here is the video with sound: https://drive.google.com/file/d/1-2R-8WgAva9g14VQY9HiJMi4QVS9BLqk/view?usp=sharing 

What is weird to me, is that it's making the sound even when the drum is not turning, at 12 seconds into the video.

I am wondering if I found the right guide - https://www.youtube.com/watch?v=YNfuu2MCSpY. Do you think this is the real problem?

Thanks in advance!

 

-ValeV

[Whitegoodshelp (Andy)]

Hello Vale. No, it sounds like there is something fairly light but metallic stuck inside the water pump. Check out my article here How to clean filter and remove obstruction from pump

[ValeV]

I cleaned the water pump yesterday, but I didn't check the sump hose. I will double check today afternoon and report back in the evening.

 

Thanks!

[Whitegoodshelp (Andy)]

Yes it sounds light. Like a necklace chain or something. The problem with light things is they can go into the sump hose or drain hose when you try to find them. 

[ValeV]

Andy you were correct, it was a small screw like object. Looks like I will have to be more accurate next time.

How can I donate you some money for a beer? You saved me quite a lot of money.

[Whitegoodshelp (Andy)]

6 hours ago, ValeV said:

Andy you were correct, it was a small screw like object. Looks like I will have to be more accurate next time.

How can I donate you some money for a beer? You saved me quite a lot of money.

No problem :-) it's just what I do