Advice please - Siemens filter housing

[Lynny66]

Hi,

I have a Siemens IQ300 and took out the filter to clean it. I needed to use grips because it was stuck with scale. I can see that the bit that the filter screws into is cracked in two places. It looks like a big washer but it wont come out. The machine now leaks underneath at the front. :-(

Is it possible to buy the housing unit that the filter screws into or is it a whole new pump? I can see plenty of places to buy a new filter to screw in but I need the other part and not sure what it is called!

Trying to work out if the cost will be worth  calling someone out or if I should just buy a new machine. It is 5 years old and just out of the guarantee now and working fine until I decided to clean the filter! 

Model number : 

WM12Q391GB/08

 

Thanks for any advice. 

Lynn 

 

[Whitegoodshelp (Andy)]

Hi. As far as I know you can only ever buy either a complete pump, or a pump filter and/or pump filter seal.

[Lynny66]

16 minutes ago, Whitegoodshelp (Andy) said:

Hi. As far as I know you can only ever buy either a complete pump, or a pump filter and/or pump filter seal.

Thanks very much  for your help. 

[Whitegoodshelp (Andy)]

Back in the day you could buy any part for a pump. Any screw, seal, bolt etc 

That’s when they were very well made, but now they are just really cheap plastic and basic.