HELP PLEASE Hotpoint

[Stevieb]

Please see photos i don't know what to do  squint drum noisy machine small bits of grey plastic when we wash stuff.  All help and advice appreciated,  many thanks . Stevie

[Whitegoodshelp (Andy)]

Looks like there's a very large gap at the top of the drum can you lift the drum up and down?

[Stevieb]

Yes up and down and side to side but its only the silver bit.

[Whitegoodshelp (Andy)]

This usually happens if the front drum bearing collapses (has it been excessively noisy for sometime?) Or it can happen if 1 of the 3 aluminium drum spiders that attach to the back of the drum either corrode or crack. The latter usually results in the drum lifting up and down excessively mostly at 1 point. If it moves up and down by the same amount all of the way around the drum then it's usually drum bearings that have collapsed unless by any chance if all 3 of the drum spiders corroded and cracked. Needless to say it's likely to be a big and expensive repair.

[Stevieb]

Hi thanks Andy it has been noisy for a wee while.so probably better off buying new ,this one ows us nothing.