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Hi, can anyone confirm from the attached photos that the drum position on my Samsung Ecobubble is correct or has it slipped somehow. It shredded a seal last week, fitted new seal yesterday but the drum seems to be catching on the new seal. I had to disassemble the whole thing again to take the picture. Help please, thanks.

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11252035-B32C-4C1F-91CC-31239061B706.jpeg

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You need to hold the drum at 6 o'clock and 12 o'clock and try to lift the drum up. If the drum bearing has partially collapsed, or 1 of the drum spiders has developed a crack or has corroded, or if the drum has somehow split somewhere then you should be able to lift the drum up and down on its shaft. Turn the drum slowly a couple of inches around at a time and repeat the test. Sometimes the drum will only lift up at one particular point.

Essentially the drum should not move more than about 1 mm on the drum shaft. If it moves up and down excessively that would explain why it is damaging the door seal and it is probably going to be very expensive to repair. Don't mistake the swaying backwards movement of the outer drum, which is suspended and springs and suspension, for up-and-down movement of the drum on its shaft.

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