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Washing won't drain with a load, drains without a load.


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I have a Bosch washing machine that has stopped draining. I checked the hose and there is no blockage in fact it drains fine when there is nothing in the machine but when there is a load in the machine it will not drain. I've spent my day trying to figure it out! 

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  • Root Admin

My first suspect would be that somehow the sump hose (tub to pump hose) is getting compressed/squashed when the tub drops due to a load in the drum. 

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3 minutes ago, Whitegoodshelp (Andy) said:

My first suspect would be that somehow the sump hose (tub to pump hose) is getting compressed/squashed when the tub drops due to a load in the drum. 

Thanks for the reply, so would that mean my drum is loose?

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  • Root Admin

It’s possible the suspension is twisted or something. Try taking the back panel off and observing if the sump hose twists or gets squashed when the drum is full of water and laundry. Alternatively I’m struggling to see how laundry in the machine could affect the pumping of water from the pump. 

Need a repair or spare parts? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Just now, Whitegoodshelp (Andy) said:

It’s possible the suspension is twisted or something. Try taking the back panel off and observing if the sump hose twists or gets squashed when the drum is full of water and laundry. Alternatively I’m struggling to see how laundry in the machine could affect the pumping of water from the pump. 

I'll do that.....in the morning and report back.

Thanks for your help, I really appreciate it.

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  • Root Admin

No worries. Just be careful to unplug machine before fiddling about :)

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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