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John Lewis give 2 year guarantee on white goods appliances



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Hi, we own a 5+ year old John Lewis JLWD1609 washer dryer that seems to have an intermitant fault. 

The door lock is working fine and registers and all other dials and buttons have appropriate responses except the START/PAUSE button 

This can be depressed and appropriate audible click is made but the following door lock click and cycle start do not happen..... Except when it does 

I can push the button a hundred times and nothing or once or twice and we are in business 

I've had an engineer look at it and he dismantled the front section and was satisfied that the buttons amd contact were intact and thought it maybe the machines board that's the issue 

As previously stated all other buttons and dial functions effect a change it is only the start pause button that doesn't work as it should so I'm unconvinced of this 


Also the replacement board would cost 2/3 the cost of a new machine so if that is the issue the machine will be given the Old Yeller treatment 

Thoughts and advice gratefully received 

Kind regards 


Ben Starmes 

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