Hotpoint Washer-Dryer Steam Condenser Hole

[MikeTheRepairer]

So I have a Hotpoint Washer-Dryer Machine. Worked fine for ages. Then it started playing up.

Model Number: RG864SUK

As I looked into it the Washing machine half works fine. The tumble dryer part is the issue. 

The condenser (semi-clear plastic) has produced a hole exactly above the pcb. The pcb isn't damaged but the hole in the condenser is an issue. I need to replace it.

The genuine number on hotpots website is J00299675.

Should my unit have a hole in, what could have caused this? Can I get away with replacing just the condenser unit? I can't purchase the part on the Hotpoint website. It says I have to call the fix helpline which I don't want to pay for.

 

Thanks in advance to anyone that responds.

[Whitegoodshelp (Andy)]

Sorry for a late reply, a photo would be very useful.