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Twin dos cartridge not recognised

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I can’t engage twin dos as each time I try I get the message replace cartridge 2. However that cartridge is full. Have tried reinserting several times, turned machine off and on , all with no luck. Tried to run maintenance programme but get same problem when told to insert cartridge into compartment 2 - it doesn’t recognise that the cartridge is inserted.

any ideas gratefully received.

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  • 2 weeks later...
  • Root Admin

Sorry, never seen one of those. Have you tried different cartridges in case it's a faulty cartridge? 

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