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I have a Hotpoint Model WMA9 - Serial Number 07101058 (an older machine given to me).   Just lately it has been a bit of a noise and when turning the drum by hand it's making a bit of a grinding noise.   I know the bearings on the drum are going and made enquiries today at Hotpoint as to what bearings I need.   The reply I got over the phone was that it could either be 30 OR 35mm bearings and would need to take them off to check, and would I want an engineer to come out?   No thank you was the reply!    So they genuinely can't tell me or won't unless I buy from them?   Does anyone know which size my machine would need - many thanks.

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I agree. That sounds ridiculous. Of course they know they can tell from the serial number. Go to a spare parts Site such as advertised on this site and put in your model number to try to find them. Having said that, replacing drum bearings is a very big job with several possible complications and the parts are expensive. I would advise against trying to fit them especially on an older machine. 


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