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Washin machine loud noise and black mass coming out

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Hello, I just bought a BEKO WTE 6511 washing machine, and everything was working fine for two days, and on the 4th washing, there was a loud noise and a lot of black mass like gum or something started coming out of water dispense hose. The cycle ended normally and towels washed properly. There were just a couple of towels washing and cycle was normal. Should I request a new washing machine or try to repair this one my self? I haven't tried starting it again. Any idea of what could have been the problem?

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  • Root Admin

Do you mean from the drain hose when it pumped out or coming into the machine? 

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