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Washing machine filter unscrews only in the front part and doesn't allow access


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Hi,

I wanted to clean the pump filter, however when I unscrewed the lock, it did not open the hole and there was some other part still in the way. Please look at the image cause it's hard to explain:

IMG20200221234923.jpg

How do I remove this white part inside? And moreover why is there no pipe for draining the water on the left of it even though there is clearly a place for it?

My washing machine is Bosch Maxx 5.

Thanks

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It must be that the emergency draining tube is only fitted on more expensive models but all models use the same casing. 

Full instructions on how to remove and clean the pump filter are in the instruction manual. But normally it is unscrewed and pulled out. With some of them though if you unscrew too much it comes apart. The second left inside should just pull out. Try using some pliers or try seeing if the two parts can be hooked back together so you can pull it out with the main cap. 

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