Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Neff w5320x0gb


Chris79

Recommended Posts

  • Members

Afternoon all.

 

Have a neff washing machine that has been playing up lately. On Christmas Eve it stopped spinning, washing and all we got was a hum. Checked the drivebelt and brushes and decided brushes needed to be changed. After installing new brushes all worked fine for a few days but for some reason isn't spinning now. Washing cycle is fine but for some reason doesn't want to spin on some cycles. The washer drains fine also.

 

Anyone any ideas as it's quite old I believe and don't want to keep throwing money at it.

Link to comment
Share on other sites

  • Root Admin

Hello Chris. Humming isn't usually associated with worn carbon brushes. If brushes are worn they either stop making a connection, or they make a very poor connection. In the fist scenario the motor is totally dead, and in the second the motor will turn but erratically, or it will be lethargic and uneven and they is usually a crackling or grating noise caused by sparking between the brush and the commutator.

A humming noise is usually more associated with an induction motor (that has no brushes) or with an electrical fault causing the motor to not receive anywhere near enough power to run but just enough to make it try. Having said that I would check the brushes again, are they smooth where they contact the commutator or is there any charring indicating poor contact? Also check all the connections and pins in the motor and motor plug. If nothing is found it could be a fault on the windings on the motr, or the armature or the pcb.

Also double check that the drive belt isn't loose and the motor isn't slipping inside the belt.

 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Members
On 07/01/2020 at 11:22, Whitegoodshelp (Andy) said:

Hello Chris. Humming isn't usually associated with worn carbon brushes. If brushes are worn they either stop making a connection, or they make a very poor connection. In the fist scenario the motor is totally dead, and in the second the motor will turn but erratically, or it will be lethargic and uneven and they is usually a crackling or grating noise caused by sparking between the brush and the commutator.

A humming noise is usually more associated with an induction motor (that has no brushes) or with an electrical fault causing the motor to not receive anywhere near enough power to run but just enough to make it try. Having said that I would check the brushes again, are they smooth where they contact the commutator or is there any charring indicating poor contact? Also check all the connections and pins in the motor and motor plug. If nothing is found it could be a fault on the windings on the motr, or the armature or the pcb.

Also double check that the drive belt isn't loose and the motor isn't slipping inside the belt.

 

Thanks for the reply. Completely stopped doing anything and just got a humming sound from the pump. Took the motor out, fiddled with the brushes again and started working again. The washing machine seems to drain fine but does make a humming sound when spinning from the pump. Don't think the pump is the issue as I would have thought it wouldn't drain properly?

 

 

 

Edited by Chris79
Link to comment
Share on other sites

  • Root Admin

Right. The humming may just be the sound of the pump running, which appears louder if the motor and drum have stopped turning.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part




  • Popular Contributors

    1. 1
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
      4
    2. 2
      MikeH
      MikeH
      1
    3. 3
      triplemaya
      triplemaya
      1
    4. 4
      Morad
      Morad
      1
  • Forum Statistics

    • Total Topics
      3.1k
    • Total Posts
      13.1k
×
×
  • Create New...