Siesmens washer+dryer wont start drying

[runjak]

Hi! I have a 6 month old Siemens washer+dryer. Model; WD14U5E1DN.  

When I run the drying program, the machine starts the program, and runs for about 35 minutes. The machine then stops and the display shows the timer with the same "time left" as when the program was started, but the timer doesnt move, nor does the machine. 

I then have to turn the machine off and back on the get the door opened. The display shows the same info when its stopped as it does when its working. 
The temperature in the chamber isnt really hot nor cold, so the 35 minutes doesnt dry the clothes even if i run the program several times. The machine doesnt give any error messages either, it just stops. Standard washing programs works fine, its just the drying part thats faulty. Doesnt matter what program, it stops on all of them. 

Do you have any advice? 

 

[Whitegoodshelp (Andy)]

Hi. Most washer dryers are sophisticated enough to at least give an error code but it could be that it isn't heating up, and then detecting the laundry isn't drying so it aborts. Washer dryer not drying