Miele Washer Dryer Technical fault

[Malcolm Spinks]

I have a Miele WT 2670 Washer dryer.

When i select the Cottons program, i get an error message "F41 please contact the service department", along with a beeping noise.

I have not had the machine long, but it seems so far, to load all the other problems ok.

Any ideas what could be the problem?

 

Thanks very much.

[Whitegoodshelp (Andy)]

Hello Malcolm. I have on old list of Miele error codes so I can't guarantee they haven't changed things although I can't see why they'd need to. Mine says of error F41, "Faulty EEPROM / incorrect data". The EEPROM is a chip inside the PCB that holds data like in a computer. I can't suggest anything you can try other than to unplug the machine for 10 mins or so and see if it rights itself or if it has an option to reset to factory defaults try that. It's very much a long shot though. Would need a Miele engineer or dealer to fix otherwise. 

[Malcolm Spinks]

I will try these options. Thanks for your reply.

[Malcolm Spinks]

I have tried unplugging the machine. However, the problem is still there.

As i say, the error only seems to occur on the Cottons program setting.

I thought the problem would still be there because the machine was unplugged during transit.

Edited December 4, 2019 by Malcolm Spinks

[Whitegoodshelp (Andy)]

Hello Malcolm. Unfortunately if your error is accurately described by my error code list there is nothing I can suggest that you try. This is a very unusual fault. Basically the error is saying that there is something wrong with the EEPROM chip Or the data stored on it.

[Malcolm Spinks]

Thanks for your reply. It seems that maybe i will have to call an engineer.

[Whitegoodshelp (Andy)]

No worries Malcolm. Let us know how you get on. Miele engineers can connect their laptop to the washing machine and maybe be able to re-programme it.