Samsung washing machine colour sheet

[nmcilveen2016]

I used a colour sheet last night in my wash, however on spinning it seems to have been sucked up into the door seal and cannot find it. I know its lodged somewhere in there as i seen it being sucked into the outer drum. 

 

Thing is im worried in case this will cause lasting damage to my washing machine, any advice ? 

[Whitegoodshelp (Andy)]

Check in the pump filter. Keep checking. That’s where it’s most likely to end up. Small sheets like that shouldn’t be used if they can go down the gap between the drum and door seal. I’ve seen it happen a lot with very small colour catching sheets. Bad idea. 

[nmcilveen2016]

Thanks for the advice. Done a few empty cycles to try and dislodge it and thankfully it worked, I will now put them in a mesh laundry net and have emailed the company Henkel who own dylon colour catcher regarding this also as they should be advising on their packaging that this clogging can happen and they unfortunately dont. 

Edited November 20, 2019 by nmcilveen2016

[Whitegoodshelp (Andy)]

That's great. Thanks for the feedback. Essentially they are just too small and thin, and can get sucked down the gap between the drum and the back of the door seal on many washing machines. This gap is on every washing machine, but it does vary in size. Sometimes it is so small that it is very difficult or even impossible for things to go down but other times due to either poor design, or just the fact that the door seal has become worn, the gap is large enough to swallow these type of colour catches.

I could have sworn I had mentioned it in one of my article somewhere (but I can't find it at the moment) because the same thing happened to my washing machine when my wife used a colour catcher called Dr Beckmann. One jammed in our pump filter causing a breakdown. I would advise anybody using this type of product to have a look at the gap between the door seal and the lip of the drum. Slowly turn the drum around because the gap can vary at different parts of the drum. If there is an obvious gap that such a small item could go down then don't use them. Alternatively always try to put them in first rather than on top of the washing, or last, in the hope that they will stay deeper in the drum. Or as you have cleverly deduced, put them inside one of those laundry nets.

I think I might write a dedicated article about this and with your permission I will use your photo?

[nmcilveen2016]

4 hours ago, Whitegoodshelp (Andy) said:

That's great. Thanks for the feedback. Essentially they are just too small and thin, and can get sucked down the gap between the drum and the back of the door seal on many washing machines. This gap is on every washing machine, but it does vary in size. Sometimes it is so small that it is very difficult or even impossible for things to go down but other times due to either poor design, or just the fact that the door seal has become worn, the gap is large enough to swallow these type of colour catches.

I could have sworn I had mentioned it in one of my article somewhere (but I can't find it at the moment) because the same thing happened to my washing machine when my wife used a colour catcher called Dr Beckmann. One jammed in our pump filter causing a breakdown. I would advise anybody using this type of product to have a look at the gap between the door seal and the lip of the drum. Slowly turn the drum around because the gap can vary at different parts of the drum. If there is an obvious gap that such a small item could go down then don't use them. Alternatively always try to put them in first rather than on top of the washing, or last, in the hope that they will stay deeper in the drum. Or as you have cleverly deduced, put them inside one of those laundry nets.

I think I might write a dedicated article about this and with your permission I will use your photo?

yea thats no problem, i hope the other ones ive been using havent got stuck in the pump without me realising