Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Samsung washing machine colour sheet


Recommended Posts

I used a colour sheet last night in my wash, however on spinning it seems to have been sucked up into the door seal and cannot find it. I know its lodged somewhere in there as i seen it being sucked into the outer drum. 

 

Thing is im worried in case this will cause lasting damage to my washing machine, any advice ? 

Link to comment
Share on other sites

Check in the pump filter. Keep checking. That’s where it’s most likely to end up. Small sheets like that shouldn’t be used if they can go down the gap between the drum and door seal. I’ve seen it happen a lot with very small colour catching sheets. Bad idea. 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Thanks for the advice. Done a few empty cycles to try and dislodge it and thankfully it worked, I will now put them in a mesh laundry net and have emailed the company Henkel who own dylon colour catcher regarding this also as they should be advising on their packaging that this clogging can happen and they unfortunately dont. 

IMG_20191119_203224.jpg

Edited by nmcilveen2016
  • Like 1
Link to comment
Share on other sites

That's great. Thanks for the feedback. Essentially they are just too small and thin, and can get sucked down the gap between the drum and the back of the door seal on many washing machines. This gap is on every washing machine, but it does vary in size. Sometimes it is so small that it is very difficult or even impossible for things to go down but other times due to either poor design, or just the fact that the door seal has become worn, the gap is large enough to swallow these type of colour catches.

I could have sworn I had mentioned it in one of my article somewhere (but I can't find it at the moment) because the same thing happened to my washing machine when my wife used a colour catcher called Dr Beckmann. One jammed in our pump filter causing a breakdown. I would advise anybody using this type of product to have a look at the gap between the door seal and the lip of the drum. Slowly turn the drum around because the gap can vary at different parts of the drum. If there is an obvious gap that such a small item could go down then don't use them. Alternatively always try to put them in first rather than on top of the washing, or last, in the hope that they will stay deeper in the drum. Or as you have cleverly deduced, put them inside one of those laundry nets.

I think I might write a dedicated article about this and with your permission I will use your photo?

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

4 hours ago, Whitegoodshelp (Andy) said:

That's great. Thanks for the feedback. Essentially they are just too small and thin, and can get sucked down the gap between the drum and the back of the door seal on many washing machines. This gap is on every washing machine, but it does vary in size. Sometimes it is so small that it is very difficult or even impossible for things to go down but other times due to either poor design, or just the fact that the door seal has become worn, the gap is large enough to swallow these type of colour catches.

I could have sworn I had mentioned it in one of my article somewhere (but I can't find it at the moment) because the same thing happened to my washing machine when my wife used a colour catcher called Dr Beckmann. One jammed in our pump filter causing a breakdown. I would advise anybody using this type of product to have a look at the gap between the door seal and the lip of the drum. Slowly turn the drum around because the gap can vary at different parts of the drum. If there is an obvious gap that such a small item could go down then don't use them. Alternatively always try to put them in first rather than on top of the washing, or last, in the hope that they will stay deeper in the drum. Or as you have cleverly deduced, put them inside one of those laundry nets.

I think I might write a dedicated article about this and with your permission I will use your photo?

yea thats no problem, i hope the other ones ive been using havent got stuck in the pump without me realising

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

Book your Repair

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Buy your appliance spare part

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -



×
×
  • Create New...