Mr

[louw toerien]

|As the water runs into the machine it continues straight out from a hose at the bottom left, next to the drain filter.

We have temporarily blocked the hose and now it works well.

What is the cause of this "fault"

[Whitegoodshelp (Andy)]

Hi. It’s an emergency drain hose for if the washer gets stuck full of water. It should have a bing at the end or push onto a plastic stopper close by. 

[louw toerien]

Thanks. will check where the bing/bung has got to. As I said we have plugged it with a cork and it now works ok.