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How to prevent my washing machine from walking


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Hi, I started to use my new machine (Beko WTG620M1W 6kg 1200rpm Freestanding Washing Machine) only to discover it has very poor stability. Even after adjusting its feet to make it perfectly level, it still moves around. Not only that, during spin-drying it sort of jumps from its left feet to its right feet, making a tremendous noise and making itself really go through a rough time. It's literally violent and almost scary to watch from closeby. It also hits the cupboard nearby. In other words, it's a disaster.

Any idea how to keep such machine still? 

(and, is it me or this is bad design?)

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Has the transit packaging definitely been removed? It sounds like it hasn't. That would cause the suspension to seize up and the washing machine would jump around on spin with laundry inside because the suspension couldn't move.

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Hello, yes, though usually there are multiple things to remove. Often there are bolts or plastic pegs at the back holding the outer drum in place that have to be removed. Do you have a leaflet or can you see the page in the instruction manual that instructs on removing the transit packaging? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Many thanks for the update. It will be useful for others. No I don't think it is likely to have suffered any damage. All the movement of the outer drum that should have been absorbed by the suspension will have transferred to movement of the whole machine. Ironically the transit packaging prevents any damage because the outer drum was effectively seized up. The most likely potential for damage would be if the washing machine got dented or scratched after knocking into something.

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Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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  • 4 months later...

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