Beko WTB720E1W noise

[James172]

Hello, im hoping someone can help me. I have recently purchased a new beko washing machine, after a week of use i thought it was faulty and after an engineer visit it was replaced by currys. My new (replacement) washer is now making an awful noise on every cycle. I have attached a video for you to see. Im sure this cannot be the noise it is meant to make? Can anyone please help me

 

thanks

[Whitegoodshelp (Andy)]

That sounds pretty noisy. It’s the carbon brushes in the motor. Try putting it on full spin cycle several times and maybe a 40 degree wash cycle to see if they bed in and quieten down, which hopefully might happen. 

[James172]

Thanks for you help andy, my previous one which was returned was exactly the same. How long do you think i should give it to bed in before calling beko again to come out? Ive probably used it about 7 times from new. From listening it sounds like the noise is coming from the top of the machine around the liquid drawer area at the front. Thank you for your help

James

Edited August 22, 2019 by James172

[Whitegoodshelp (Andy)]

It's hard to judge on recordings because usually the auto level controls on recording devices make noises sound louder than they actually are. It doesn't sound too bad to be honest, it might take some weeks to quieten down. It doesn't sound "faulty" as such.