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Removing Bosch WFF 2001 front for Damper Replacement


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I need to change the dampers on my Bosch WFF 2001 washing machine.

So far I have removed the top and the 3 screws by the Powder dispenser but i cannot see any way to remove the front where i understand  I can access the dampers.

Can someone please give me some advice as to what to do next please or let me know where a write up or video can be found please.

Edited by JohnWB
incorrect information
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  • Root Admin

Can you access the dampers with the back panel off and from underneath with the washing machine laid on its front?

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  • Root Admin

Also, if the front does come off then you need to take the control panel off. It shouldn't be difficult to work out how once the soap dispenser drawer and screws are removed. The control panel often has clips or screws holding in place. Once removed the screws for the front panel are revealed. 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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  • 8 months later...

I just completed damper replacement on my WFF 2001.  You do not need to remove the control panel.  I did, assuming I would need to.  I managed it, but broke one of the bottom clips (but no bad consequences) and it took me a long time to work out how it was attached.  The front panel is secured by the bottom right screw behind the soap dispenser and two at the bottom behind the kick panel (where you access that little drain pipe and get access to unblock the pump).  You then release the door seal front retaining spring and detach the door seal.  Then unbolt the door lock mechanism (two bolts with those star shaped holes in the top - forgotten the technical term) and push it inside.  Lift away the panel and door.  You then have full access to the dampers, which are bolted on, with captive nuts welded to the structure.  The most difficult bit is undoing them, they are quite tight.
I bought original parts.  They are twice as expensive as substitutes, but you never know whether it's the machine manufacturer over-pricing or the substitute manufacturer not caring about repeat orders!  I would happily pay £40 insurance to avoid taking the machine apart again!

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