WDUD 9640 drain Pump (J10)

[Aaron]

Hi, our machine was displaying a F05 error code. I cleaned out the hose and pump and still showed the code, so bought a new pump and just fitted it. 

The issue now is although there is no error code the new pump does not seem to be working, as in no water leaving the machine at all. There are no leaks and the rest of a cycle works fine. What would be the next option? Replace the power cable to the pump? 

Any thoughts or advice would be awesome.

thanks

aaron

[Whitegoodshelp (Andy)]

Hello Aaron. Is the new pump definitely running? Check for obstructions inside it as obstructions such as coins, grips, buttons etc could have been dislodged or moved from elsewhere inside the washing machine and got inside the pump or filter if it was laid down to repair.  I also have an article on that error code here Hotpoint Error Code F05