Tancake Posted April 18, 2019 Report Share Posted April 18, 2019 My heavy handed children ended up pushing the 2 plastic buttons(one being the on/off button) inside my washing machine. Leaving the metal panel inside with the 2 red buttons on exposed, the buttons had been covered with the plastic ones . I went to use it , and with a pencil gently pushed the power button on. After turning it on this way for quite sometime, I was surprised someday when I turned it on and it tripped my breaker.. I've tried a different socket but the same thing happens. Do you have any ideas what has happened please? Thank you for reading Tania Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted April 19, 2019 Root Admin Report Share Posted April 19, 2019 Hello Tanya. It might not be difficult to put the buttons back in place. It would need the washing machine disconnecting from the mains electricity and the lid taken off. But it could just be that the control panel needs re-seating with the buttons in place. If the control panel is broken though that may be more difficult to sort. Having said that, you can't assume that your washing machine tripping the electrics is definitely something to do with this issue. As you said yourself, everything worked fine for a while. Of course it is possible something is related but it is also possible that the washing machine tripping the electrics is a new and totally separate fault. Unfortunately there is nothing you can do because this fault needs a specialist insulation test meter to diagnose properly as described in my article here Washing Machine Tripping or Fusing Electrics So the only thing that you could try is to unplug the machine, take off the lid and very carefully have a look at the printed circuit board at the back of the control panel where the buttons are. If it looks simple to put everything back in place fair enough, but if not you really need to get an engineer in. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
Tancake Posted April 22, 2019 Author Report Share Posted April 22, 2019 Thank you for your reply. So the board the buttons sit on had become dislodged from its fixings. I've rehoused it, .minus the white plastic cover buttons, and plugged it in. It didnt trip, but I did get the e02 error, it wasnt connected to the water supply. Once it was connected the error didnt appear. I ran a full wash with nothing in it and it didnt present any problems. But at the end of the wash it's now given me the e03 error. Which i believe is a drainage issue. It has drained fully. I turned it off, waited a few minutes for the door to unlock, once it was turned back on it showed no error. So I recleaned the filters etc and ran it through a different cycle. Again at the end its given me the e03 error but again it has drained fully. Any ideas or thoughts? It's a Hoover VT814D21 Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted April 25, 2019 Root Admin Report Share Posted April 25, 2019 Sorry for late reply. If the not draining error comes up but the water has drained away ok then the washing machine is erroneously thinking the water is still inside the drum. This is most likely caused by a fault on the pressure system. Possibly a blockage of gunge. This might especially be true if you normally use the washer every day and it was out of action for a few days. Gunge inside could have solidified a bit. This article explains more about it How to clear a blocked pressure system Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
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