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Hoover DXA 49W3

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CCC

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This machine is 15 months old. The door refuses to shut properly. Just pops open without clicking shut. The door lock light symbol flashes continuously.

Any suggestions? It could just need some sort of factory reset, but I don't5 know how to do this.

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Whitegoodshelp (Andy) Grand Master

Whitegoodshelp (Andy)

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Is the door seal fitted properly all around the rim of the door? If not it can prevent the door from closing properly. Also check the door catch on the door for broken spring or catch. 

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Whitegoodshelp (Andy) Grand Master

Whitegoodshelp (Andy)

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Apart from trying some WD-40 in the catch there’s nothing else I can recommend. If the door won’t close with the machine unplugged then it sounds like a physical problem with the door lock. 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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