Miele W3444 knocking during spin

[stu-stu-stu]

Hi,

I have a 12 year old Miele W3444 washing machine which has suddenly developed a knocking noise during the high spin. Any suggestions?

Thanks

Stu

[stu-stu-stu]

https://youtu.be/mJc9rWT6MII

Here's a video of it knocking when empty with the front and sides off.

Any help would be much appreciated.

Stu

[Whitegoodshelp (Andy)]

I presume there was nothing inside the drum? It's strange that the drum all of a sudden started swaying about. I would suspect drum bearings or a motor problem. The first thing to do is take off the drive belt and try the motor on its own. And spin the drum by hand to work out if the issue is with the drum or the motor. I also have lots of help and tips for diagnosing when Washing Machine is Noisy