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Beko wdx8543130w

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I have been experiencing problems with the timer on my beko wdx8543130w. 

When on daily quick wash it seems to sit at 16minutes for over an hour then goes back to 25 minutes. 

Any ideas guys. This machine is only used twice a week and is only 12 months old. 

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One possible explanation might be the heating element isn't working. Washing machine not heating up water

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