Help! Very large capacity domestic washer search?

[Tardigrade]

Hi all,

 

My friend is looking for an extremely large capacity washing machine for her home. She is american, so used to the larger offerings available over there. She largely wants this as she has dogs so often chucks their entire beds and blankets in. So, I think what she mainly needs is large volume (litres) rather than necessarily weight - and that's the first problem. UK machines are largely advertised by weight. I've seen 10kg (commercial machines) with, when you dig into it, bigger drum sizes than 13kg ones. grr. So hard to find. I also need one that will fit with a domestic installation - ie not 3 phase power!

Best I've found is this, but it is a brand I've not heard of. Any other suggestions?

https://www.caterkwik.co.uk/cgi-bin/trolleyed_public.cgi?action=showprod_CK8518

Thanks!

[Whitegoodshelp (Andy)]

Hello. I have never heard of them either. I can find very little about them on Google other than what they have put up themselves. I definitely would not recommend buying such a brand. I would expect it to be extremely difficult to get after sales service or repairs in the future. I have an article describing how you cannot rely on the size that a manufacturer claims because tool manufacturers with the exact same drum capacity can have different drum capacities Different drum sizes for washing machines

Americans are used to top loaders. From what I can gather they are far more popular over there. So a top loader may do the job better. But if wanting a front loader I would stick to something like Electrolux, or AEG. 

[Tardigrade]

Thanks, but I've kept on looking and it looks like literally the only option on the market that has has such a big drum (120l) and can operate off a domestic power supply. All the top loaders available are small, so no help there. Next biggest is a 16kg samsung but their support team is atrotious and refused to tell me the capacity of the drum in litres. I've also heard some horror stories about the eco-bubble series.

This no-brand's sales team has been very responsive, 30 day no quibble money back (and they pick up), and 2 year on site servicing. A third of the price of similarly sized commercial options (that won't work anyway without hot-fill, and even then not well). They're even finding a customer willing to call me for a chat. Have to give it a go. Let's see!

[Whitegoodshelp (Andy)]

Looks like they are geared up to supply catering businesses. Please let us know how you get on. Personally I think it's a big gamble but if they want the biggest washer they can get and that's all that matters then nothing else is available. I wouldn't be at all surprised if you have genuine problems getting it repaired once out of guarantee. No other appliance repairer is likely to repair them. None of the normal spare parts suppliers are likely to have parts for them. 

[Tardigrade]

Yeah, will need to rely on them for post warranty servicing. I'll let you know in three years

[elfridaauston87]

Found or still looking?

[johnward]

I'd go for the Caterwash 18kg. I've used them for years and just bought the 12kg (https://www.caterkwik.co.uk/cgi-bin/trolleyed_public.cgi?action=showprod_CK8512), it's great!