Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

LG Machine Problem


fadsarmy

Recommended Posts

  • Members

Hello everyone,

I was hoping someone could help me. I have a LG WM14311FD washing machine. It's rather old (2006) but it only gets used in the summer because we have been living in Qatar for the last ten years. I recently got an error code OE and it was making a grinding noise +  not draining/spinning so I opened it up and the drain pump impeller had come off. I replaced it after looking at some videos but now when it gets to drain it stops and doesn't do anything, although the time left goes down. Also, I am not getting an error code this time. I reopened it and checked everything but could find anything wrong. What could be problem? Thanks in advance.

Link to comment
Share on other sites

  • Root Admin

Hello there. In my experience if the impeller has come off it is usually broken and a new pump is required. For decades a pump impeller used to be screwed on but I haven't known a pump impeller that wasn't pressed into the shaft for decades. Do you mean you bought a new impeller or refitted the old impeller? Pump impellers are not usually available as spares either these days. Only the new pump complete?

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Members
2 hours ago, Whitegoodshelp (Andy) said:

Hello there. In my experience if the impeller has come off it is usually broken and a new pump is required. For decades a pump impeller used to be screwed on but I haven't known a pump impeller that wasn't pressed into the shaft for decades. Do you mean you bought a new impeller or refitted the old impeller? Pump impellers are not usually available as spares either these days. Only the new pump complete?

Thanks for the reply. I bought a complete pump. There are two pumps on my unit and I only replaced the one with the broken impeller. The other pump is also making a slight noise but appears intact and turning. Could this be the problem? 

Link to comment
Share on other sites

  • Root Admin

Assuming you replaced the drain pump at the bottom, the other pump should be a recirculating pump. If it stopped working the machine should continue working ok but with laundry not getting as wet. 

If it still isn’t draining check everything in this article washing machine wont pump water out

If it is draining ok but still giving the OE error it may be a blocked pressure system 

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part




  • Popular Contributors

    1. 1
      Spamcan
      Spamcan
      1
    2. 2
      Sleekmeek
      Sleekmeek
      1
    3. 3
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
      1
  • Forum Statistics

    • Total Topics
      3.1k
    • Total Posts
      13.1k
×
×
  • Create New...