Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Hotpoint Aqualtis non responsive


jeffo

Recommended Posts

  • Members

Yesterday our Hotpoint Aqualtis washing machine (model #AQ113D697E) stopped before the end of the cycle.

For some time now it has occasionally remained on 1 minute remaining.  We found changing the dial to spin and starting the spin cycle would always resolve this particular issue.

Yesterday it powered down.  None of the buttons where responsive.  There was washing in the machine,  It must have been near the end of the cycle because there was water in the bottom and the clothes where wet. The door unlocked. 

I removed the drain plug from the front of the machine, and drained a few litres of water.  There is nothing blocking the impeller.

I unplugged the machine and plugged it back in.  It appeared to turn on;  the light above the power button is green.  there is an amber light above the child lock.  the dial turns and the lights respond.  the start button is pulsating.  

However none of the buttons respond.  The machine cannot be turned off without unplugging it, although if left it will shut off eventually.  

Has anyone seen these symptoms before?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part




  • Popular Contributors

    1. 1
      Spamcan
      Spamcan
      1
    2. 2
      Sleekmeek
      Sleekmeek
      1
    3. 3
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
      1
  • Forum Statistics

    • Total Topics
      3.1k
    • Total Posts
      13.1k
×
×
  • Create New...