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John Lewis give 2 year guarantee on white goods appliances

 

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I have a Zanussi WJD1667 W Jetsystem washer/dryer. I moved around a week ago and one of the removal guys put the washer in place and connected it to the drain. I was doing a washing a couple of days later and the machine wouldn't drain? I had to end up taking all the water out manually. I thought it was the drainage pump that must be faulty. I got it down on it's side and checked it and the pump looked ok. (quite a lot of water came out) I bought a pump anyway. Haven't fitted it, because the only thing that works now is the power light (which is a press on/off switch) The LED display's not working at all.  I don't know where to start. Could it be that something has got wet? I checked the PCB and there's no marks on it like burning or anything, it looks pretty clean. Is it time to send my old favourite machine to a better place or can it be salvaged. I love this washer it's never gave me a days bother in all the years I've had it. I forgot to mention the removal guy that put it in forgot to check that the connection to the drain under the sink wasn't capped (It was so the machine couldn't drain) A plumber that was out commissioning my boiler asked if I had checked it? I said no, I had assumed the removal guy must have checked. After that the machine started to fill and wouldn't stop...another flood.Then all the LEDs stopped working and I'm just left with the power light on and nothing else now.  So is there any hope? The machine was working perfectly fine before all this palaver.

 

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If the previous inhabitants do their job properly they should cap off the spout for the washing machine under the sink before leaving. If not, once a washing machine has been disconnected any water going into the sink would flood into the cupboard below. 

In practice it’s relatively rare for them to do it. So the not pumping out water was because of the capped drain spigot on the u-bend. 

If the washing machine is now overfilling it could be something that happened in transit, but it’s more likely to be caused by laying the washing machine down on its side. Especially if it had water inside. 

Water could have run into electrics or down the pressure tubing into the pressure switch.  Go to my main site www.whitegoodshelp.co.uk and search for overfilling, pressure switch for more on them. I would try disconnecting the pressure tubing from the pressure switch and blowing down the tub to make sure it’s clear. Make sure washer is disconnected from mains!

Then try reconnecting and try it again. You may need to get in an engineer. 

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Thanks so much for your reply Andy I will look for this article and see what transpires. Fingers crossed. Oh, would this leave the machine with power only, and no led display apart from a red power light?

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If water got onto the main PCB then it could cause all sorts of random symptoms. If it is filling up and overfilling at the same time it is not lighting up the display then it's unlikely to be related to the pressure switch. It's always possible it's not related to laying it down but obviously it is the main suspect. To be honest I wouldn't think there's much you can do except getting an engineer if you can't see anything broken, damaged or soaked in water.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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It's not filling or anything. The only the thing that comes on now is the power (push on/off switch). Think it looks like a new machine, the engineer wants £30 just to look. I'm thinking I might be better saving that in case a new one is needed. I'm on an extremely tight budget at the moment. Thanks again Andy for your input.

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