Washing Machine Not fully draining

[RIchard11]

When I put my Kenmore washing machine into a drain cycle. The washing machine drains until the water level is below the inner perforated drum but there is still water remaining in the entire drum assembly. Is this functioning normally or is there a problem with a sensing line which tells the drain pump to stop?

[Whitegoodshelp (Andy)]

Hello Richard. All of the water should drain out from the drum. It is normal for roughly a pint of water to be left inside the pump and some pause that you should see nothing in the drum. The most common cause for it only partially training is a partial blockage in the pump filter, inside the pump somewhere, or in the U bend under the sink if the drain hose is is connected there. Start with the pump filter which is described in this article - How to check Washing Machine Pump Filter if the pump filter is clear I would secondly check the U bend and then if nothing is found there go carefully through the other links in this article or get an engineer.