Miele washer

[Eamon]

Hi 

any help with this problem before a Miele engineer turns up at great expense 

miele washer Mod 1914 

A error code of Hot water fault shows on the display at the end of every wash 

wife says water may not be getting hot, but the wash comes out clean 

if what I have read so far of cost of repairs £125 call out +75 per hour 

the washer is 7years old . Buying a new one could be cheaper not a Miele of course 

Many Thanks for any advice 

[Whitegoodshelp (Andy)]

Hello Eamon. Is the error code "hot water fault" described in the instruction manual at all? It sounds quite vague. It's definitely, "hot water fault and not "water fault"? I've not heard of this error. Also is it a hot and cold fill washing machine? I presume so from the description of the error code but most washing machines have been cold fill only for a long time now.

[Eamon]

Hi 

the machine is 7years old, cold fill only, the fault code is.  Heating fault

In the book it's saying contact service Department 

which I did but it's so expensive 

Many Thanks Eamon 

[Whitegoodshelp (Andy)]

Ahh. You said Hot Water Fault by mistake. Heating fault may be referring to it not heating the water. If the washing machine is only 7 years old it should be worth having repaired as long as it’s not ridiculously expensive. 

[Eamon]

Thanks Andy your knowledge was most helpful 

Eamon