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Hoover DYND 8164D brough 2011 broken concrete weight


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We brought a Hoover Dynamic 8+ wash in April 2011.

It has developed a banging noise which I have invested to be the bottom counter weight broken off the drum.

Questions are:

Is it fixable by Hoover?  Has anyone experienced this being the case, any anecdotes welcome 

Allegedly the parts are covered for 10 years as I registered the washing machine when purchased (is that all parts?)

Call out by their engineer is £129 all in to fix it but if not able its not fixed and cost is £64.50

take out a 12 month warranty with Hoover and pay £16.99 monthly (12 months=£203.88) this would cover any call out and if unfix-able a new washing machine.

Is it better to simply write it off and replace for say a reasonable replacement at £300

Really like to hear your comments

Peter

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  • Root Admin

Hello Peter. It's one of those judgement calls informed by your current situation. If the drum weight has broken off the drum then the chances are it will need an entire new outer drum fitting. It's likely to be cheaper to get Hoover to fix it under their parts guarantee. To be honest I'd be tempted to buy a new machine. The average life expectancy of a modern washing machine (unless it's a Miele) is said to be about 7 years. If money is pretty tight at the moment with it being after Christmas etc. it is definitely the cheapest option. But if you're going to spend £203 with only a guarantee of 12 months I would think for an extra hundred pounds or so you could get a brand-new machine. That sounds like a much better option unless there is really no money available at the moment.

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