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John Lewis give 2 year guarantee on white goods appliances

 

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Hello. The first things I would suspect are overloading the washing machine which can cause undissolved detergent to get trapped in folds of laundry, and or not enough detergent being used which can cause deposits of dirt and grease on laundry. Try reading carefully through this article and the links on it which hopefully covers all possibilities - Washing not getting clean in washing machine

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