Belo wm5101w water doesn't stop

[Mjan]

Hi, hope you can help. 

I've read the troubleshooting but I'm not sure if I'm competent enough to try a fix.

We moved homes a few streets away and now my beko wm5101w starts filling up with water as soon as the on button goes on and doesn't stop unless I turn the tap off or press the on/off button again.

I've tried the test bellow:

https://www.how-to-repair.com/help/beko-wm5101w-washing-machine-test-mode-error-codes/

And everything works in test mode apart from the water not stopping filling in. It only fill from the right hand side in the draw. I also tried to reset the machine but nothing stops the water apart from turning the power off.

Any advice appreciated. Thank you.

[Whitegoodshelp (Andy)]

If the water valve is operating all the time the washing machine is on and stops when it's turned off then it must have constant power or a constant neutral return (depending on how it's wired up).Insulation faults can cause weird things like this but needs a special meter to test. I'd get an engineer to be honest.