Indesit Wib111 will not drain

[Allan]

Hi my indesit WIB111 will not drain I have changed the pump and cleaned the sump hose and cleared all foreign objects from filter checked kitchen drain and will still not empty, I have tried turning motor while in a spin and it will not kick in.

what else can it be?

all other cycles work on separate selection but no drainage? 

[Allan]

Forgot to mention that the red and green light keep flashing ?????

[Whitegoodshelp (Andy)]

Hello Allan. When you say you tried turning the motor while in a spin I'm not sure what you meant. I presume you meant not "in a spin" but on a spin cycle?  I'm also confused as to why you would try turning the motor if the fault is related to not pumping out water. The pump and motor run independently, so if the pump isn't pumping out water the motor should still work. However the motor wouldn't kick into a fast spin if the water hasn't drained out.

I have a very comprehensive help article on how to troubleshoot washing machine not draining water out which covers everything from the most common causes to more obscure ones but if you've already fitted a new pump and checked for blockages you may need an engineer. There are links at the end of the article you should also check out including Can’t Find a Blockage But Washing Machine Still Not Draining