Washing powder tray not fully emptying

[Leroyj]

Hi,

Basically the Washing Powder tray is not fully emptying.

Ive tried different amounts of powder etc but no difference.

I have noticed that there seems to be a little pool of water left over aswell.

I have looked through the manual and have tried the following:

• cleaned the tray a few times
• used the "Cleaning the washing machine" cycle
• cleaned the pump

but still no change.

Any help much appreciated.

 

Washer Details

Model:  WMFUG 942P

Purchased April 2016

[Whitegoodshelp (Andy)]

I'm presuming you mean it's not flushing the detergent down into the machine properly. If so it must be a problem with the water supply. If there was a blockage somewhere then water would spill out of the drawer. It could be just not a high enough water pressure, or a kinked fill hose, or a fault on the machine or water valve. Pull the soap drawer out and put the machine on a wash cycle then observe the drawer section where you put detergent and see how much water is pouring into it. There can't be enough or there wouldn't be a problem. It would need troubleshooting as a no water going into machine fault