Hotpoint BWD129 door locked light flashing

[Ajazahmeduk]

Hotpoint BWD129 door locked and only door lock light flashing

washing machine works fine and drains fine

door can be opened with piece of string

have changed door interlock but exactly same problem

please can anyone help

thanks in advance

[Whitegoodshelp (Andy)]

Sorry Ajazahmeduk I found it tricky to work out what your problem was with the description - do you mean the door is jammed shut and you can't open the door unless you use some string? If so and a new door interlock hasn't fixed it I'd have to suspect the door catch on the door Washing Machine Door Will Not Open

[Ajazahmeduk]

Hi Andy

the washing machine runs through a cycle ok but when it finishes the door lock light flashes. No other lights are on or flashing.

i can only open the door using a string around its frame.

I've changed the interlock but didn't make a difference.

the catch on the door seems to be working OK as I've checked it with the door open.

 

[Whitegoodshelp (Andy)]

Does the door only not open at the end of a cycle or will it not open at all without the string? If it won't open without the string it must be some mechanical problem with the door mechanism. if it opens OK but just not at the end of a cycle I'd suspect a possible pressure system blockage if there is a system in place to stop the door opening with water inside. A blocked pressue system can trap air in the pressure chamber and make the machine think water is inside when it isn't. But it could be aborting due to a different fault.

[Ajazahmeduk]

Hi Andy,

Door will not open at all without the string. Door light flashes. If I unplug it, it still won't open

ive replaced the interlock mechanism but how can I check that it is working ok (replacement could be faulty as well)

Thanks

[Whitegoodshelp (Andy)]

Whatever the string does when it opens the door, the door open button or door catch should be doing. You have to operate the door open mechanism and work out why it isn't pulling on the bit that the string is pulling on to open it.