LG FH4U2VCN2 - New washing machine making noise as drum spins to full rpm

[danmcfarlane9]

Not sure if this is the right place to ask but my brand new LG FH4U2VCN2 washing machine makes a squeaking/scraping noise as the drum starts to spin then stops as the rpm continue to climb. The noise wasn't there when it done it's initial empty wash but started happening when a towel was put in and is now audible when empty. There's no visible metal or plastic stuck in the drum and no excess play in the drum. 

Empty -  https://www.youtube.com/watch?v=ylD6olTkCyg

 

With load -  https://www.youtube.com/watch?v=ZDKQ6IaT-lw

 

[Whitegoodshelp (Andy)]

Sorry I thought I'd already replied to this but might have mixed it up with a similar issue. Check this out to see if your problem is similar - squeaking noise on spin. A noise like this when the machine is starting to spin is often caused by suspension problems. Check to see if you can replicate the noise by disconnecting washing machine from mains and taking the lid off. Shake and swing the drum back and forth and from side to side by hand to see if it makes the noise. If it does it should be a matter of trying to locate where it's coming from.