Hotpoint WMAQF641 Pump not working

[deadlydaly74]

Hi,

I have a Hotpoint WMAQF641 AQUARIUS, not long had it but recently kept showing an F15 error which i believe is to do with pump. for a while when msg showed i could stop machine and start again manually and set it to spin + drain.  after a few days the pump propeller stopped, leaving water in machine so it would not drain and spin. I have had the pump out and someone connected it for me outside machine and it worked and spun, but as soon as i put the pump back into washing machine it does not propel. doe's this mean the problem is with the computer then not the pump. I would of been happier if the pump was faulty then at least I'd know for sure.

Cheers

Neil

[Whitegoodshelp (Andy)]

Hello Neil. Are you sure it is F-15? My Hotpoint error codes list does not show any F-15 error referring to the water pump. The varying models can use different codes, but they either do not use F-15 at all, or the few that do use F-15 only use it to indicate faults on the washer dryer section.

If a pump runs okay out of the machine, but doesn't run in the machine then the main suspect would be either the power isn't getting to it, or power is getting to it but there is a fault on the neutral return. Unless by any chance the pump is faulty in the sense that it is running very weak and weight of the water stops it turning. To test for that I would run it again outside of the machine and very carefully apply some pressure to the revolving impeller with a suitable tool. I would expect it is possible to stop it but it should have a bit of go in it not be extremely easily stopped.