Jump to content
John Lewis give 2 year guarantee on white goods appliances


Help! Drum Won't Turn Even When Washer Is Off And Empty!

Recommended Posts


Had the washer on this morning when it started to make a dreadful clunking sound when spinning (it was obviously spinning slowly and struggling). It sounded like I'd put a brick in there by accident! I stopped it and removed the load - nothing untoward, just an average load - but now the drum won't turn at all, even when the washer is off and empty. It still fills/empties as normal when I try a programme.

Please can anyone tell me what's likely to be wrong? The washer is a Hoover 'New Wave' - and 16 years old - so perhaps someone can tell me whether it would be worth repairing? It's done me proud with never a fault so far.

Many thanks!

Link to comment
Share on other sites

  • Root Admin

That's extremely old. Unfortunately many parts are now obsolete. At that age it could be that the motor is finally worn out.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...