Help! Drum Won't Turn Even When Washer Is Off And Empty!

[Annelise]

Hi,

Had the washer on this morning when it started to make a dreadful clunking sound when spinning (it was obviously spinning slowly and struggling). It sounded like I'd put a brick in there by accident! I stopped it and removed the load - nothing untoward, just an average load - but now the drum won't turn at all, even when the washer is off and empty. It still fills/empties as normal when I try a programme.

Please can anyone tell me what's likely to be wrong? The washer is a Hoover 'New Wave' - and 16 years old - so perhaps someone can tell me whether it would be worth repairing? It's done me proud with never a fault so far.

Many thanks!

[Whitegoodshelp (Andy)]

That's extremely old. Unfortunately many parts are now obsolete. At that age it could be that the motor is finally worn out.

[Annelise]

Thanks very much for the reply - I suspected as much! Certainly can't complain about the service it's given me - I doubt Hoover are what they used to be, so it'll most likely be a different make next time - will be interesting to see how long the replacement lasts!

Thanks again.