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Hi all. Hopefully someone sees this message one day. I keep getting this error on my machine. Not all the time but if I use it more than once a day I will definitely get it. I've checked for blockages but nothing in there. Tried changing the pump and still the same issue. Am I missing a blockage somewhere? I've took every pipe out of it and checked them and flushed them out I cannot see where the problem is anymore. Can anyone help at all?

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If Error E03 is referring to a time out on empty but the washing machine is definitely draining the water out ok then the fault is most likely due to a fault on the pressure system. The pressure system is what tells the washer whether the water has drained away ok or not and if it is telling the pcb that it hasn't drained water out - but it has - there could be a blockage or fault on the pressure system. Check this article on the section headed, "Not spinning due to pressure system fault" and the link within it - Washing machine not spinning

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If Error E03 is referring to a time out on empty but the washing machine is definitely draining the water out ok then the fault is most likely due to a fault on the pressure system. The pressure system is what tells the washer whether the water has drained away ok or not and if it is telling the pcb that it hasn't drained water out - but it has - there could be a blockage or fault on the pressure system. Check this article on the section headed, "Not spinning due to pressure system fault" and the link within it - Washing machine not spinning

Hi thank you very much for your reply. Is there a way i can buy a new pressure switch to see if this fixes the problem?

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You can buy all washing machine spares from my affiliated spares site here - 4washerhelp spares but it's potentially money and time wasting to speculatively fit parts. Ideally you should work out if the pressure switch is faulty or not using the links in the article I linked to - particularly this one Faults on pressure system because a blocked pressure system is more likely than a faulty pressure switch though it could be the switch - or a faulty connection.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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  • 1 year later...

Great help from Candy/Hoover on telephone equates to as follows:

____________________________________________________

For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left).

You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together).

Then feel inside the cavity with hand for the draining hole (should be to the right).

I cleaned the hole using a hooked coat hanger and it fixed the problem.

I'm sure there are proper tools and be careful using anything other than a proper tool - I hooked my coat hanger tightly into a reed shape so no 'prongy' bits were able to damage the piping.

If you have some leaking afterward, you may not have screwed the screw cap back on correctly - it's a little awkward.

______

I had washed a rug and the back had disintegrated into powder which had blocked the drainage tube.

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