Bosch Finishes On 0:01 And Not Fully Drained

[ant549]

I have a Bosch Maxx 7 WAE24362FF/34 - very similar to a UK WAE24369GB - only a few years old.

On all cycles, it finishes at 0:01 with a click-a-click-a-click noise (dunno if the clicks are normal or not - I don't think they are?).

There is no water visible in the drum BUT if the clothes are left in the drum for an hour after it finishes there is a powdery stain on the bottom items - as though they have sucked up dirty water.

From reading the forums I have tried some self-help - I have replaced the drain pump, run a program with white vinegar and run a few 90C cycles but no difference, I ran a 15 min express with the outlet pipe in a bowl at floor level but no difference (ie it drains loads of water and none visible in the drum but still finishes on 0:01).

Any ideas on what I try next ?

Thanks

Ant

[Whitegoodshelp (Andy)]

• Some washing machines can stick for hours or indefinitely without triggering an error code,some can even get stuck on the last 1 minute remaining section. This can be caused by various things such as a heater going open circuit mid-wash or faulty connections on NTCs. Even low electrical insulation readings can cause it. It’s best to get someone in if this happens

[Bog]

Hi everyone,

I know it is an old post, but I have exactly the same issue with a similar device.

I was wondering if the original poster, or anyone else on this forum can recommend a solution.

Thank you.

[ant549]

i'm still stuck with the problem unfortunately.

[Whitegoodshelp (Andy)]

Wow. Is the machine still functioning but with the sticking on the last minute issue? 

[ant549]

yes - apart for the 1 minute problem, it's a great machine.

[Whitegoodshelp (Andy)]

Thanks for the update. So I presume it is washing and drying the laundry okay. Very strange. If by any chance you are finding that some laundry isn't getting properly clean I would strongly suspect a possible open circuit heating element. But if everything is fine then I can fully understand why you haven't called in an engineer.

[Bog]

It's the same for me. Everything is fine except the stuck at the end.

When it was operating properly, at the end of the cycle it was a "clank" coming from the door opening and then the "beep" for the end of the cycle.

Now, there are 3 "clanks" at the end, like it is trying to open the door 3 times, and it gets stuck.

[Bog]

Good news. An engineer came to us yesterday and he said it is a known fault by Bosch. 

Their advice is to unscrew the panel behind the machine and to clean the engine with a vacuum cleaner. 

The engineer did it and now the machine is working fine. 

Hope it helps.

Cheers. 

[Whitegoodshelp (Andy)]

Thanks very much for the update. I presume by engine you mean the motor. It’s certainly very strange. I can’t really connect the symptoms of sticking with 1 minute at the end with fluff and dust in the motor though. 

[Bog]

You are welcome. 

Yes, the motor. 

It seems that it's not only about fluff and dust, but about carbon brush debris. 

I assume that those might create some wrong electrical signals... 

[Whitegoodshelp (Andy)]

Thanks. That makes more sense if it's low insulation from carbon dust in the motor. I wouldn't normally expect to be able to clear that with a vacuum cleaner, it normally would need stripping down and cleaning out (although many motors can't be taken apart these days) or blowing out with a good flow of compressed air. Glad it's worked for you. Normally a build up of carbon dust is caused when the brushes are quite worn and ready for replacing. Hopefully the engineer checked and found them ok.