Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Miele W807 Pumps In Water, Then Stops


MyClothesAreDirty

Recommended Posts

  • Members

In 99% of the cases I am trying to use the washing machine, it starts pumping in water, makes a couple spins and then the red LED (PC Control) starts blinking and the machine is just dead silent doing nothing. I have checked all filters and nothing is clogged, everything seems just fine.

I did open up the top lid of the machine and cleaned all three hoses that was connected to that electrical thing. After that the machine did actually work for about 2-3 washes, but now the same problem is back again.

Link to comment
Share on other sites

  • Root Admin
It sounds like there might be a problem with water getting into the machine. When it first starts it should normally set the pump running for a short while before letting water inside. If you can't hear water going into the machine then this is the problem.


Check out this article which describes how to troubleshoot a washing machine that is not taking in water. If it doesn't help you need an engineer.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Members
It sounds like there might be a problem with water getting into the machine. When it first starts it should normally set the pump running for a short while before letting water inside. If you can't hear water going into the machine then this is the problem.
Check out this article which describes how to troubleshoot a washing machine that is not taking in water. If it doesn't help you need an engineer.

The inlet water hose and filter is clean and the water is flooding into the machine without any issues. I opened up the lid of the machine and measured the resistance of every solenoid, they all have 3.73 kΩ. I did unscrew the solenoid and removed and cleaned all the hoses that connected to it, and after that the machine washed properly about 2-3 times. http://i.imgur.com/NUPSSNO.jpg

I am sure that when I tried to wash yesterday I could hear the machine getting filled with water and I also looked through the window and saw that a portion of the bottom half of the drum was filled with water.

Today when I tried to wash, I heard that the machine was getting filled with water and made one short spin, then it just sat there filling with more and more water for about a minute. I couldn't see any water getting into the drum, but I could hear it. After a minute the red "PC Control" LED started flashing rapidly and the machine started to pump out the water and then do nothing at all.

Also, it's not fetching the cleaning powder properly. The cleaning powder is very cloggy and moist so there has defenitely been water there trying to flush it, but I guess it hasn't been enough water: http://imgur.com/Y1rzAqH

Link to comment
Share on other sites

  • Root Admin

Unfortunately it could be a number of things but here's a few things to check - If water is going into the machine but the water level in the drum doesn't rise much it's possible the water could be siphoning down the drain, especially if it's been moved recently

Water fills but drains out at same time

Other than that if it fills up and stops filling but the drum doesn't turn so the laundry just sits in the water there could be a problem with the motor or its supply - drum doesn't turn.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Members

Unfortunately it could be a number of things but here's a few things to check - If water is going into the machine but the water level in the drum doesn't rise much it's possible the water could be siphoning down the drain, especially if it's been moved recently

Water fills but drains out at same time

Other than that if it fills up and stops filling but the drum doesn't turn so the laundry just sits in the water there could be a problem with the motor or its supply - drum doesn't turn.

About how long time should it take for the washing machine to fill up with water and start spinning? Because now it seems like it's filling with water for minutes before it decides to do anything else. The water can't be siphoning out because the draining is above the drum.

Link to comment
Share on other sites

  • Root Admin

Modern washing machines should fill up quickly because they are cold fill and hardly use any water. A couple of minutes should easily see it finished and off washing. If a light is flashing see if you can count any flash cycles which might be indicating an error code. Can you see the water in the drum? If it fills but the water doesn't rise inside the drum and it's getting a proper flow of water the water must be going somewhere.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part




  • Popular Contributors

    1. 1
      Spamcan
      Spamcan
      1
    2. 2
      Sleekmeek
      Sleekmeek
      1
    3. 3
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
      1
  • Forum Statistics

    • Total Topics
      3.1k
    • Total Posts
      13.1k
×
×
  • Create New...