Wdd960 F13 Fault

[wedgie74]

Hi guys,

I have been having the F13 fault that seems to appear on these machines. I followed the link in http://www.washerhelp.co.uk/forums/topic/1136-hotpoint-wdd960-f13-error-code/?hl=wdd960 and ordered the thermistor.

However when i attempted to fit the new part today i came across a problem, the new part looks nothing like the part fitted to my machine ( providing im looking at the right thing)

Can anyone help me out and tell me what to do next as i would really like to get this fixed. Also im struggling to get the top of the silver housing back on..

[Whitegoodshelp (Andy)]

Although that pat is listed as fitting your model this one looks like the one you need which is listed a few pages down on the list when searching for the model number - Ransom Spares

If you've not opened the new one you should be able to return it for a refund (minus return postage). If there is a device like the one you've got on the machine then they use two and you got the wrong one but if not, they may have used both types during production and changed from one to the other leaving some models with one fitted and later models with a different one.

The latter is very common, and one of the pitfalls of trying to buy the right part which even engineers in the trade fall foul of - Buying spares – 5 things you need to know

[wedgie74]

Many thanks for your reply, i have ordered the new part