Jump to content
John Lewis give 2 year guarantee on white goods appliances


Candy Grand Evo 1472D2-47 Drain Pump Problems.

Recommended Posts

Hi, I have a Candy Grand Evo 1472D2-47 Washing machine. It has occasionally thrown up an E03 code but has always cleared after being drained & reset.

We have now moved to Canada & would like to use the machine, we have a 240v supply but it's 60hz not 50hz.

The machine won't drain, I've dismounted & checked the pressure switch & the pump.

The pump spins fine when connected direct to the supply on the bench even though it says 50hz on it but won't pump when installed in the machine it just makes a grinding noise & pumps very weakly but just occasionally spins up & works like a champ for a few seconds.

Is this a supply problem or pump on the way out? I've no problem about getting a new pump, they're not expensive, but if it's due to the hz difference it's pointless doing so.

Could it be a connection problem? do the pump wiring connectors fail? they look ok but I don't know if the pump is getting enough juice to run properly.

Any hints gratefully received.


Link to comment
Share on other sites

  • Root Admin

I'm no expert on the differences in international electrical supplies but a quick search on Google for - using UK appliances in canada brings up results that should answer this issue. A quick look at the first one seems to indicate that UK appliances would run on reduced power.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...