Hotpoint Eco Tech Hv7L145 7Kg Unable To Select Different Wash Settings

[Lmcg]

My machine appears to be stuck on wash setting 12 regardless of what setting number you select. It does not allow me to "personalise" the wash cycle in any way. This is annoying as setting 12 is a cool wash and I like to use a 60degree wash for bed linen. The dial turns freely and I'm not sure if it should click between each setting or not as I can not remember if it ever did this. Reluctant to pay a call out fee as machine does still wash

[Whitegoodshelp]

It sounds as if the selector could be faulty. The knob may be turning but it needs to activate something on the selector as it turns and it may not be doing so any more. If you can either remove the selector knob or somehow get to the right part you could try spraying some WD-40 into it in case a small micro switch has jammed up but otherwise I'd get an engineer in.