Hotpoint Ultima Extra Wma64. Drum Not Turning E32 Fault Code

[paulwdouglas]

Hi ..My washing machine has given up on me this morning so looking for some guidance please.

Hotpoint ultima extra wma64.

Been running for over 10 years without any trouble but last night it was making a bit of a squealing noise whilst the drum has turning (slowly, not spinning fast).

Put a load in this morning and the drum will no longer turn.

I put it through the test program and the fault code is E32 (motor cut out open circuit)

Thanks in advance for any help.

[Whitegoodshelp]

Sounds like the drum or motor may have seized up. Take off the belt to see which one it is.

[paulwdouglas]

Niether, Both are moving freely. Think it is the brushes. virtually nothing left on them.

[Whitegoodshelp]

Yes brushes are very common. It's just the phrase drum won't turn has more than one meaning and combined with the noise I went for the other one

[paulwdouglas]

Thanks...new set of brushes sorted it .