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Hotpoint Ultima Extra Wma64. Drum Not Turning E32 Fault Code

paulwdouglas
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paulwdouglas Rookie

paulwdouglas

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Hi ..My washing machine has given up on me this morning so looking for some guidance please.

Hotpoint ultima extra wma64.

Been running for over 10 years without any trouble but last night it was making a bit of a squealing noise whilst the drum has turning (slowly, not spinning fast).

Put a load in this morning and the drum will no longer turn.

I put it through the test program and the fault code is E32 (motor cut out open circuit)

Thanks in advance for any help.

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Whitegoodshelp (Andy) Grand Master

Whitegoodshelp (Andy)

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Sounds like the drum or motor may have seized up. Take off the belt to see which one it is.

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Whitegoodshelp (Andy) Grand Master

Whitegoodshelp (Andy)

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Yes brushes are very common. It's just the phrase drum won't turn has more than one meaning and combined with the noise I went for the other one :)

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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